Terms and Conditions

1. General

Welcome to Spinrise Casino. By registering and using our services, you agree to comply with these Terms and Conditions (“Terms”). It is your sole responsibility to ensure that online gambling is legal in your jurisdiction before engaging in play.

Spinrise operates in accordance with applicable laws and regulations. Players must understand that gambling involves risk and should be undertaken responsibly.

2. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. In cases of significant updates, we will attempt to notify players via email. However, it is recommended that you regularly review this page to stay informed about potential changes.

3. Who Can Play

• 3.1. Players are accepted only from countries and jurisdictions where online gambling is legal. It is the player’s responsibility to ensure compliance with local laws before wagering.
• 3.2. The minimum age for registration and play is 18 years or the legal age specified by the player’s jurisdiction.
• 3.3. We reserve the right to verify a player’s age and identity. Accounts may be suspended or terminated if verification fails.
• 3.4. Bonuses and promotional offers are not available to players from Sweden.
• 3.5. Players from the following “Restricted Countries” are prohibited from depositing or playing for real money: USA, UK, China, North Korea, Russia, Iran, Sudan, Syria, Cuba, Belarus, Central African Republic, and Libya. Any activity breaching this policy may result in voided winnings.

4. Availability of Games

Certain games may be restricted in specific regions due to provider licensing policies. Using VPNs or proxy servers to bypass geographical restrictions is strictly prohibited and may result in confiscation of winnings and account closure.

Some game providers, including NetEnt, impose jurisdictional restrictions. Players are advised to check availability in their region before playing. The list of restricted territories and branded games is maintained on our website and updated regularly.

5. Accepted Currencies

Spinrise Casino supports the following currencies: EUR, USD, CAD, AUD, NZD, NOK, BTC, BCH, DOGE, LTC, ETH, and USDT.

6. Fees and Taxes

Players are solely responsible for any applicable taxes or fees on their winnings, in accordance with their local laws.

7. Game Rules

By accepting these Terms, you confirm that you understand the rules of the games you play. It is your responsibility to familiarize yourself with game payout rates and mechanics before wagering.

8. Disclaimer of Liabilities

• 8.1. Gambling may result in financial losses. Spinrise Casino assumes no responsibility for losses incurred through gameplay.
• 8.2. The Casino is not liable for technical malfunctions, internet instability, or hardware/software issues affecting gameplay.
• 8.3. In case of error (including mispayments or system faults), the Casino reserves the right to void or adjust affected bets and winnings.
• 8.4. Erroneous credits, bonuses, or winnings will remain the property of the Casino and must be returned immediately upon request.
• 8.5. We make no warranty regarding uninterrupted access, software fitness, or freedom from defects.
• 8.6. You agree to indemnify and hold harmless Spinrise, its employees, and partners from any claims or damages arising from your use of the Website.
• 8.7. The Casino’s decision on rule violations is final and binding.

9. Use of Player Account

• 9.1. Each player is allowed only one (1) account. Duplicate accounts may result in closure and forfeiture of funds.
• 9.2. Accounts are personal and must not be shared with third parties.
• 9.3. All account details must remain accurate. We may contact you as part of verification or withdrawal procedures.

10. Anti-Fraud Policy

Spinrise maintains a strict anti-fraud policy. Any suspected fraudulent, collusive, or manipulative behavior may result in immediate account termination and fund confiscation.

• 10.1. Fraudulent activity includes multiple account creation, chargebacks, misuse of bonuses, or use of stolen payment data.
• 10.2. Deposits must be wagered at least 3 times before withdrawal. For table and live games, the wagering requirement increases to 10 times.
• 10.3. The Casino may request verification documents at any time. Failure to provide KYC documentation within 40 days of request may result in forfeiture of winnings.
• 10.4. Spinrise is not a financial institution; accounts do not accrue interest or offer currency exchange services.

11. Depositing

• 11.1. Deposits can be made via VISA, MasterCard, and alternative payment methods available in your region.
• 11.2. Third-party payments are strictly prohibited. Deposits must originate from accounts in your own name.
• 11.3. Minimum deposit limits apply (e.g. EUR 20 / USD 20 / AUD 30 / BTC 0.0001).
• 11.4. Cryptocurrency deposits through CoinsPaid are exempt from deposit limits due to blockchain network nature.

12. Withdrawal Policy

• 12.1. Minimum withdrawal: EUR 50 / USD 50 / AUD 75 / BTC 0.0002.
• 12.2. Withdrawals require identity verification (KYC). False or incomplete data may result in refusal.
• 12.3. Withdrawals are typically processed within 48 hours by our payments department, with total processing time depending on payment providers (up to 5 business days).
• 12.4. Maximum withdrawal limits apply: €7,500 weekly and €15,000 monthly, unless otherwise stated in promotions or VIP agreements.
• 12.5. Progressive jackpot winnings are paid in full without limitation.

13. Refund Policy

• 13.1. Refund requests must be made within 24 hours of the disputed transaction.
• 13.2. Refunds for card deposits may be credited back to the original payment method where possible.
• 13.3. Prior to refund processing, all active bonuses and winnings will be voided.
• 13.4. Refunds are usually processed within 5–7 banking days.

14. Dormant Accounts

• 14.1. Accounts inactive for 12 consecutive months are considered dormant and may incur a €25 monthly maintenance fee (or equivalent) until the balance reaches zero.
• 14.2. Fees cease if the account is reactivated by logging in or making a deposit.

15. Expiry Period

Any claim or cause of action arising under these Terms must be filed within one (1) year from the date the issue occurred.

16. Complaints

• 16.1. Players may contact our support team ([email protected]) for any complaints or disputes.
• 16.2. Complaints are first reviewed by customer support, then escalated if unresolved.
• 16.3. Only the registered account holder may file a complaint. Third-party claims are not accepted.
• 16.4. In disputes, the Casino’s server records and game logs are final and binding.

17. Non-Transferability

Players may not assign, transfer, or pledge their account, winnings, or any rights arising from these Terms to any third party. All rights and funds associated with your account are non-transferable and non-negotiable.

By registering with Spinrise Casino, you acknowledge that you have read, understood, and agreed to all the Terms and Conditions stated above.